How Sonora Bank is Responding to Concerns about the Coronavirus (COVID-19)
March 27, 2020
As you know from the constant stream of news reports, the situation around the COVID-19 virus is rapidly evolving and having a significant impact on our communities and economy. We are continuing to focus on the facts provided by reliable sources such as the Centers for Disease Control and are implementing our Pandemic Response Strategy in a very calm, thoughtful and phased approach.
Sonora Bank is well-prepared for a wide range of possible scenarios, focusing on the health and safety of our team members while minimizing disruption for our customers.
Due to the rising number of cases in some of our communities, our lobbies in Boerne, Bulverde and Wimberley are temporarily available by appointment only. Drive-thru banking is available during regular business hours. Should you need access to your safety deposit box, please contact your branch directly (click here) or call 1-800-898-1888.
We encourage customers in all our markets to take advantage of one of our many convenient banking options:
With online banking and our mobile app, you have the flexibility to access and manage your accounts anytime, anywhere. In addition, we have customer support representatives standing by to take your call at 1-800-898-1888 from 8 a.m.-5:30 p.m., M-F.
We stand ready to help our customers in these uncertain times and are taking steps to respond to the needs of our individual and business customers who have been directly affected by COVID-19. Please contact your lender or branch directly if your need more information and help.
I know these are very uncertain times and traveling these unchartered waters only adds to a level of anxiety. We’ve seen a lot over our 120-year history. Through the highs and the lows, one thing that remains unwavering is our commitment to providing you with safe and reliable banking solutions.
Please give us a call at 1-800-898-1888 or email us at email@example.com if you have any questions.
Executive Chairman, President and CEO of Sonora Bank